Sakai Unavailable for Maintenance, Fri., Dec. 20, 6:00am

*** UPDATE *** Fri., Dec. 20, 6:23am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  12/20/24  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, December 20, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Dec. 20, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

All Banner Services Unavailable Sunday, December 15, 2024 from 7:00AM-10:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, December 15, 2024 from 7:00AM-10:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE: The Banner maintenance has been completed. All Banner services are once again available. **

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Nov. 22, 6:00am

*** UPDATE *** Fri., Nov. 22, 6:20am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  11/22/24  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, November 22, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Nov. 22, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Nov. 22, 6:00am

*** UPDATE *** Friday, Nov. 22, 6:36am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  11/22/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, November 22, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Nov. 22, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED: All Banner Services Unavailable Sunday, November 24, 2024, from 5:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, November 24, 2024, from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: 

** UPDATE: The Banner maintenance has been completed. All Banner services are once again available. **

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete, and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Sakai Unavailable for Maintenance, Wed., Nov. 13, 6:00am

*** UPDATE *** Wed., Nov. 13, 6:25am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  11/13/24  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Wednesday, November 13, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Wed., Nov. 13, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Nov. 1, 6:00am

*** UPDATE *** Nov. 1, 7:01am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  11/01/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, November 1, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Nov. 1, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Wed., Oct. 23, 6:00am

*** UPDATE *** Wed., Oct. 23, 6:09am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  10/23/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Wednesday, October 23, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Wed., Oct. 23, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, October 27, 2024 5:00AM-11:00AM For Scheduled Maintenance.

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, October 27, 2024, from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: The Banner maintenance scheduled for Sunday, October 27, 2024 5am-11am has been completed.  All Banner services are once again available.

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete, and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Sakai Unavailable for Maintenance, Fri., Oct. 18, 6:00am

*** UPDATE *** Fri., Oct. 18, 6:25am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  10/18/24  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, October 18, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Oct. 18, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Oct. 18, 6:00am

*** UPDATE *** Friday, Oct. 18, 7:05am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  10/18/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, October 18, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Oct. 18, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Sat., Sep. 28, 6:00am

*** UPDATE *** Sat., Sep. 28, 6:10am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/28/24  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Saturday, September 28, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Sat., Sep. 28, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Sep. 27, 6:00am

*** UPDATE *** Fri., Sep. 27, 6:09am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/27/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, September 27, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Sep. 27, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED All Banner Services Unavailable Sunday, September 29, 2024 from 5:00AM-11:00AM for scheduled maintenance.

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, September 29, 2024 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Closed

Description: ** UPDATE:  The Banner maintenance has been completed.  All Banner services are once again available. ** All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Sakai Unavailable for Maintenance, Tue., Sep. 24, 6:00am

*** UPDATE *** Tue., Sep. 24, 6:14am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/24/24  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Tuesday, September 24, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Tue., Sep. 20, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Intermittent Campus Wireless Network Disruption

WHAT: Intermittent Campus Wireless Network Disruption

WHEN: Intermittent issue

WHERE: PLU Main Campus Wireless Network

Current Status: Resolved

Description: We have seen a small number of wireless network disruptions due to some sort of instability in the controller system used to manage the over 800 Wireless Access Points on campus.  Most of those disruptions have been short lived or self-correcting, but this morning (Thursday, September 19th) we experienced a more substantial disruption lasting roughly an hour followed by a smaller disruption this evening.  We have been working with our network vendor to identify the root cause or a plan to otherwise mitigate the effect.  At this point we don't have clear guidance from our vendor and continue to monitor closely for issues and act quickly to resolve any problems that to not self-resolve.

Service(s) Impacted: Campus Wireless Network

Workarounds: Wired (ethernet) network is functioning

Next Update: During next incident or upon updated information from our network vendor.

Root Cause / Continuous Improvement: To be determined.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Sep. 20, 6:00am

*** UPDATE *** Fri., Sep. 20, 6:07am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/20/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, September 20, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Sep. 20, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Tue., Sep. 17, 6:00am

*** UPDATE *** Tue., Sep. 17, 6:07am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/17/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Tuesday, September 17, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Tue., Sep. 17, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

*Updated* - Partial Internet Service Outage beginning 9/13/2024 @ 9:10pm

WHAT: Partial Internet Service Outage

WHEN: 9/13/2024 Duration: beginning at 9:10pm until resolved by ISP

WHERE: Main Campus

Current Status: Resolved

Description: 

*Update #2*

The part finally arrived and was installed mid-afternoon on Wednesday, September 18th.  The connection has remained stable for 24 hours, so this issue appears to be resolved.

*Update #1*

Our ISP identified a failed component during onsite troubleshooting around 3am Saturday morning.  Unfortunately, replacement parts are not available nearby and will need to be flown in from the east coast.  Current ETA is arrival no earlier that sometime Monday, September 16th with scheduling of installation to follow after confirmation of receipt.  At this time our other ISP continues to provide all of our Internet service to campus.

*Original Post*

At approximately 9:10pm our primary Internet Service Provider (ISP) began experiencing a service outage that affected the campus network access to the Internet and access from off-campus to on-campus resources.  We have failed our ISP service over to entirely rely on our secondary ISP which should sustain service to campus until the faulty ISP restores their service.  At this time we do not have information from our ISP as to the cause of the issue or the time to repair, but they are aware of the issue and have dispatched technicians to investigate and resolve the cause.

Service(s) Impacted: Campus Network

Workarounds: We have failed our ISP service over to entirely rely on our secondary ISP which should sustain service to campus until the faulty ISP restores their service.

Next Update: Upon receipt of updated information from our ISP

Root Cause: Pending component replacement, the service outage appears to be the result of a transceiver component failure.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Sep. 13, 6:00am

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/13/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, September 13, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Sep. 13, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Thu., Sep. 12, 6:00am

*** UPDATE *** Tue., Sep. 12, 6:23am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/12/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Thursday, September 12, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Tue., Sep. 10, 6:00am

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/10/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Tuesday, September 10, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Tue., Sep. 10, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

All Banner Services: Administrative Pages, Self Service and Administrative Reporting will be unavailable Sunday, September 8, 2024 7:00AM-9:00AM for scheduled

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, September 8, 2024 from 7:00AM-9:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE: The Banner maintenance has been completed. All Banner services are once again available. ** All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Sep. 6, 6:00am

*** UPDATE *** Fri., Sep. 6, 6:13am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/06/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, September 6, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Sep. 6, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Internet Service Provider Planned Outage - Monday, September 9th 10:00PM - Tuesday, September 10th 05:00AM

WHAT: PLU Internet Service Provider Maintenance

WHEN: 9/9/24-9/10/24 Duration: 10:00PM Monday until 5:00AM Tuesday

WHERE: Internet service in and out of campus

Current Status: Complete

Description: One of PLU's Internet Service Providers will be performing maintenance on some of their equipment that supports one of our internet connections.  This work is scheduled between 10:00PM  on Monday night and 5:00AM on the morning of Monday, September 9th and is expected to last approximately 1 hour.

PLU has multiple ISP connections and has designed our connectivity to utilize all links whenever possible.  During this maintenance, our Internet service will be switched to our secondary ISP for all traffic. However, during the transition periods users may experience disruption to their connections.

Service(s) Impacted: Campus Internet Service

Workarounds: Secondary ISP should handle our Internet service needs.

Next Update:  Following completion of maintenance and confirmation from our ISP.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Aug. 30, 6:00am

*** UPDATE *** Fri., Aug. 30, 6:11am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  08/30/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, August 30, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Aug. 30, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Aug. 23, 6:00am

*** UPDATE *** Friday, Aug. 23, 6:38am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  08/23/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, August 23, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Aug. 23, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, August 25, 2024 from 5:00am-11:00am for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, August 25, 2024 from 5:00am-11:00am

WHERE: On and Off Campus

Current Status: Resolved

Description:  **UPDATE: The Banner maintenance scheduled for Sunday, August 25, 2024 from 5:00am-11-am has been completed.  All Banner services are once again available!

All Banner services will be unavailable Sunday, August 25, 2024 from 5:00am-11:00am for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Sakai Upgrade on Sat., August 24, 7:00am-1:00pm

*** UPDATE *** August 24, 9:21 am - Sakai has been upgraded to version 23 and is now available for use.

WHAT:  Sakai Unavailable for Major Upgrade

WHEN:  08/24/24  Duration:  7:00am - 1:00pm (US Pacific Time)

Description:  Sakai at PLU will be upgraded from version 21 to version 23 on Saturday, August 24, 2024, 7:00am - 1:00pm (US Pacific). Sakai will be unavailable during this upgrade, so please plan accordingly. While almost all content and tools will transition seamlessly with the upgrade, instructors should expect a new user interface in addition to new features. For more details see the article, How can I prepare for the Sakai upgrade? 

Questions about the transition to Sakai 23? Contact the Sakai Support Team at sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Sat., Aug. 24, 1:00pm

Check https://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Service - Scheduled Maintenance - Sat., Aug. 17

WHAT:  Sakai Turnitin Service - Scheduled Maintenance

WHEN:  08/17/24  Duration:  6:00am-2:00pm (US Pacific)

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, August 17, 2024 from 6:00am to 2:00pm, US Pacific Time. For updates on this scheduled maintenance, please refer to Turnitin's status page.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Aug. 16, 6:00am

*** UPDATE *** Aug. 16, 7:03am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  08/16/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, August 16, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Aug. 16, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Campus Network and Services Scheduled Maintenance Disruption - Weekend of August 3-4, 2024

WHAT: Network upgrade weekend of August 3-4, 2024

WHEN: 08/03-04/2024 Duration: Periodic disruptions through the weekend

WHERE: PLU (Parkland) Main Campus

Current Status: Planned

Description: 

During the weekend of August 3-4, 2024 Information & Technology Services will be continuing a core network upgrade which began the weekend of May 24-25, 2024.  This work will cause a series of disruptions to campus network access as well as require taking some services offline during portions of the work.

The primary service impact will be mid-morning to early afternoon on Saturday, August 3rd.  During that time we will be reconfiguring our network routing to operate on new equipment installed in May and decommissioning older equipment.

Continued work later Saturday and through the remainder of the weekend may be necessary and will typically involve more brief and localized disruptions to different physical and logical segments of the network.  Generally these later disruptions should be brief for any affected areas and will be determined based on testing of the network following the earlier work on Saturday.

Service(s) Impacted: Campus Network

Next Update: Updates provided as work progresses through the weekend

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Aug. 2, 6:00am

*** UPDATE *** Fri., Aug. 2, 6:11am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  08/02/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, August 2, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Aug. 2, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

All Banner Services Unavailable Sunday, July 28, 2024, 5:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, July 28, 2024, 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: 
** UPDATE:  The Banner maintenance has been completed.  All Banner services are once again available. **

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

PLU Help Desk Maintenance - Fri., July 19, 6:00am

*** UPDATE *** Friday, July 19, 6:42am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  07/19/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, July 19, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., July 19, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., July 19, 6:00am

*** UPDATE *** Fri., July 19, 6:09am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  07/19/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, July 19, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., July 19, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Wed., July 3, 6:00am

*** UPDATE *** Wed., July 3, 6:13am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  07/03/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Wednesday, July 3, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Wed., July 3, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., June 21, 6:00am

*** UPDATE *** Fri., June 21, 6:09am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  06/21/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, June 21, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., June 21, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

**Complete** ePass System Maintenance - June 18, 2024, 5:30-6:30 PM

WHAT: ePass System Maintenance

WHEN: 06/18/2024 at 5:30 PM Duration: 1 hour

Current Status: Closed

Update - 5:45 PM: System maintenance is complete, and no further disruptions are expected at this time.

Description: Routine system maintenance will be performed at this time. Intermittent disruptions to authentication services are possible. Existing login sessions to PLU services should not be impacted by this work.

Service(s) Impacted: ePass

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED** Banner Self-Service Unplanned Disruption - Tuesday, June 11, 2024

WHAT: Banner Self-Service Unavailable

WHEN: 06/11/2024 Duration: Beginning about 12:30pm - Restored approximately 2:45pm

WHERE: On and Off Campus

Current Status: Resolved

Description: Banner Self-Service is currently unavailable due to an unplanned service disruption.  The issue has been identified and corrective work is in process with access likely to be restored shortly.

Service(s) Impacted: Banner Self Service

Workarounds: None

Estimated Time to Resolution or Next Update: 3:00pm

Root Cause / Continuous Improvement: To be determined.

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., June 7, 6:00am

*** UPDATE *** Friday, June 7, 6:53am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  06/07/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, June 7, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., June 7, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

**Complete** ePass System Maintenance - Tues. June 4, 2024, 5:30-6:30 PM

WHAT: ePass System Maintenance

WHEN: 06/03/2024 at 5:30 PM Duration: 1 hour

Current Status: Closed

Update, 6:00 PM: System maintenance is complete.

Description: Routine system maintenance will be performed. No impact is anticipated, but intermittent service outages are possible.

Service(s) Impacted: ePass

Estimated Time to Resolution or Next Update: N/A 

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., June 7, 6:00am

*** UPDATE *** Fri., June 7, 6:10am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  06/07/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, June 7, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., June 7, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED All Banner Services Unavailable Sunday, May 26, 2024 from 5:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, May 26, 2024, from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE All Banner Services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting, Alumni Reporting

Workarounds: None

PLU Help Desk Maintenance - Fri., May 24, 6:00am

*** UPDATE *** Friday, May 24, 6:34am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  05/24/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, May 24, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., May 24, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

**Complete** Campus Network and Services Scheduled Maintenance Disruption - Weekend of May 25-27, 2024

WHAT: Network upgrade weekend of May 25-27, 2024

WHEN: 05/25-27/2024 Duration: Recurring disruptions periodically through the weekend

WHERE: PLU (Parkland) Main Campus

Current Status: Complete

Description: 

**Saturday, May 25, 2024 11:00PM Update**

Significant progress has been made on the upgrades, with today's work wrapping up now.  Additional work will continue Sunday beginning mid-morning and continuing throughout the day as described in the original post.

**Original Post**

During the weekend of May 25-27, 2024 Information & Technology Services will be performing a core network upgrade which involves equipment replacement and moving network connections in both of our campus data centers.  This work will cause a series of disruptions to campus network access as well as require taking some services offline during portions of the work.

The primary service impact will be mid-morning to early afternoon on Saturday, May 25th.  During that time period several critical services, including Banner & Sakai, will be shutdown to protect them and speed up part of the work.

Continued work later Saturday and through the remainder of the weekend as necessary will involve more brief and localized disruptions to different physical and logical segments of the network as individual building connection or routing configuration changes are made.  Generally these later disruptions should be brief for any affected areas.

Banner routine maintenance typically scheduled for Sunday mornings is anticipated for Sunday, May 26th as well.  Details about that work will be posted via a separate System Status notice.

Service(s) Impacted: Campus Network, Sakai, Banner, ePass

Next Update: Updates provided as work progresses through the weekend

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED All Banner Services Unavailable Sunday, May 19, 2024 from 7:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, May 19, 2024 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Complete

Description: ** UPDATE: All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Sakai Unavailable for Maintenance, Fri., May 17, 6:00am

*** UPDATE *** Fri., May 17, 6:09am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/17/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, May 17, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., May 17, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Wed., May 8, 6:00am

*** UPDATE *** May 8, 6:57am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/08/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Wednesday, May 8, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Wed., May 8, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Wed., May 1, 6:00am

*** UPDATE *** Wed., May 1, 6:09am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/01/24  Duration: 6:00am - 6:30am (US Pacific Time)

Description:  On Wednesday, May 1, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Wed, May 1, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., May 3, 6:00am

*** UPDATE *** May 3, 7:45am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/03/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, May 3, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., May 3, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

All Banner Services Unavailable Sunday, April 28, 2024 from 7:00AM-9:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, February 11, 2024 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE:  The Banner maintenance has been completed.  All Banner services are once again available. **

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 19, 6:00am

*** UPDATE *** Friday, Apr. 19, 6:32am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  04/19/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 19, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 19, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Service - Scheduled Maintenance - Sat., Apr. 20

WHAT:  Sakai Turnitin Service - Scheduled Maintenance

WHEN:  04/20/24  Duration:  7:00am-12:00pm

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, April 20, 2024 from 7:00am to 12:00pm, US Pacific Time. For updates on this scheduled maintenance, please refer to Turnitin's status page.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED - Banner Self-Service, Administrative Pages, Administrative Reporting Unavailable, Sunday, April 14, 2024 from 5:00am-12:00 Noon for Scheduled Maintenance

WHAT: Banner Self-Service, Administrative Pages, and Administrative Reporting Unavailable, Sunday April 14, 2024 from 5:00am-12:00 Noon

WHEN: Sunday, April 14, 2024 from 5:00AM - 12:00 Noon

WHERE: Off-Campus and On-Campus

Current Status: Open

Description: **UPDATE - The Banner maintenance scheduled for Sunday, April 14, 2024 from 5:00AM-11:00AM has been completed.  All Banner services are once again available.

Banner Self-Service, Administrative Pages, and Administrative Reporting will be unavailable, Sunday April 14, 2024 from 5:00am-12:00 Noon for scheduled maintenance activities.  This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Self-Service, Banner Administrative Pages, and Administrative Reporting

Workarounds: None

Estimated Time to Resolution or Next Update:

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 5, 6:00am

WHAT:  PLU Help Desk Maintenance

WHEN:  04/05/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 5, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 5, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED! Banner Administrative Pages Unavailable, Sunday, March 24, 2024 from 5:00am-12:00 Noon for scheduled maintenance

WHAT: Banner Administrative Pages Unavailable, Sunday March 24, 2024 from 5:00am-12:00 Noon

WHEN: Sunday, March 24, 2024 from 5:00AM - 12:00 Noon

WHERE: On Campus

Current Status: Resolved

Description: **UPDATE The Banner Admin Page maintenance scheduled for Sunday, March 24, 2024 from 5:00am-12:00 Noonhas been completed.  Banner Admin Pages are once again available.

Banner Administrative Pages will be unavailable, Sunday March 24, 2024 from 5:00am-12:00 Noon for scheduled maintenance activities.  This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Mar. 22, 6:00am

*** UPDATE *** Fri., Mar. 22, 6:11am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/22/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, March 22, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 22, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Service - Scheduled Maintenance - Sat., Mar. 16

WHAT:  Sakai Turnitin Service - Scheduled Maintenance

WHEN:  03/16/24   Duration:  7:00pm-11:00pm

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, March 16, 2024 from 7:00pm to 11:00pm, US Pacific Time. For updates on this scheduled maintenance, please refer to Turnitin's status page.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Mar. 8, 6:00am

*** UPDATE *** Fri., Mar. 8, 6:12am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/08/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, March 8, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 8, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Feb. 23, 6:00am

*** UPDATE *** Friday, Feb. 23, 7:02am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  02/23/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, February 23, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Feb. 23, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Feb. 23, 6:00am

*** UPDATE *** Fri., Feb. 23, 6:11am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  02/23/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, February 23, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Feb. 23, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Feb. 16, 6:00am

*** UPDATE *** Fri., Feb. 16, 6:16am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  02/16/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, February 16, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Feb. 16, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, February 11, 2024 from 5:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, February 11, 2024 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for Sunday, February 11, 2024 from 5:00AM-11:00AM has been completed. All Banner services are once again available.

All Banner Services will be unavailable Sunday, February 11, 2024 from 5:00AM-11:00AM for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available. 

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None



Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Feb. 2, 5:30am

*** UPDATE *** Feb. 2, 6:40am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  02/02/24  Duration:  5:30am - 7:30am (US Pacific Time)

Description:  On Friday, February 2, Sakai (sakai.plu.edu) will be out of service from 5:30am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Feb. 2, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, January 21, 2024 from 5:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, January 21, 2024 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: Banner Maintenance scheduled for Sunday, January 21, 2024 has been completed.  All Banner Services are once again available.

All Banner Services will be unavailable Sunday, January 21, 2024 from 5:00AM-11:00AM for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Jan. 19, 6:00am

*** UPDATE *** Friday, Jan. 19, 6:32am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  01/19/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, January 19, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Jan. 19, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, January 7, 2024 from 5:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, January 7, 2024 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for Sunday, January 7, 2024 has been completed.  All Banner services are once again available.

All Banner Services will be unavailable Sunday, January 7, 2024 from 5:00AM-11:00AM for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available. 

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Jan. 5, 6:00am

*** UPDATE *** Fri., Jan. 5, 6:11am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  01/05/24  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, January 5, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Jan. 5, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Jan. 5, 6:00am

*** UPDATE *** Friday, Jan. 5, 6:58am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  01/05/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, January 5, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Jan. 5, 7:30am

Check https://www.plu.edu/status/ for periodic updates.