Campus Network and Services Scheduled Maintenance Disruption - Weekend of August 16-17, 2025

WHAT: Network upgrade weekend of August 16-17, 2025

WHEN: 8/16-17/2025 Duration: Periodic disruptions, see details below

WHERE: PLU (Parkland) Main Campus

Current Status: Planned

Description:

During the weekend of August 16-17, 2025 Information & Technology Services will be performing an upgrade to core network services.  This work will cause a series of disruptions to campus network access as well as require taking some services offline during portions of the work.

The primary service impact will be between approximately 8am to 12pm (noon) on Saturday, August 16th.  During that time we will be upgrading our network core which as a precaution requires shutdown of some key services including Banner, Sakai, & Help Desk.

Continued work later Saturday and through the remainder of the weekend may be necessary and will typically involve more brief and localized disruptions to different segments of the network, but should not affect core services or general Internet service.  Generally these later disruptions should be brief for any affected areas.

Service(s) Impacted: Campus Network, Sakai, Banner, Help Desk

Next Update: Updates provided as work progresses through the weekend

Check https://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Service - Scheduled Maintenance - Sat., Aug. 9

WHAT:  Sakai Turnitin Service - Scheduled Maintenance

WHEN:  08/09/25  Duration:  8:00am-2:00pm (US Pacific)

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, August 9, 2025 from 8:00am to 2:00pm, US Pacific Time. For updates on this scheduled maintenance, please refer to Turnitin's status page.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: Banner Self-Service and Banner Admin Pages are currently unavailable.

WHAT: Banner Self-Service and Banner Admin Pages are currently unavailable.

WHEN: 8/3/2025

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE Access to Banner Self-Service and Banner Admin Pages has been restored.

Access to Banner Self-Service and Banner Admin Pages is currently unavailable due to an unscheduled outage.  This post will be updated as soon services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service

Workarounds: None

** RESOLVED All Banner Services: Administrative Pages, Self Service and Administrative Reporting will be unavailable Sunday, July 27, 2025 5:00AM-11:00AM for scheduled maintenance.

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, July 27, 2025 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: The Banner Services scheduled maintenance for July 27, 2025, has been completed.  All Banner services are once again available.

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

PLU Help Desk Maintenance - Fri., July 25, 6:00am

*** UPDATE *** Friday, July 25, 6:40am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  07/25/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, July 25, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., July 25, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

*COMPLETE* Internet Service Provider Planned Outage - Thursday, July 24th 10:00PM to Friday, July 25th 04:00AM

WHAT: PLU Internet Service Provider Maintenance

WHEN: July 24-25, 2025 Duration: Up to 90 minutes between 10:00PM and 04:00AM

WHERE: Internet service in and out of campus

Current Status: Complete

Description: One of PLU's Internet Service Providers will be performing maintenance on some of their equipment that supports one of our internet connections.  This work is scheduled between 10:00PM and 04:00AM on Thursday night into Friday morning and is expected to last up to 90 minutes    .

PLU has multiple ISP connections and has designed our connectivity to utilize all links whenever possible.  During this maintenance, our Internet service will automatically be switched to our secondary ISP for all traffic. However, during the transition periods users may experience disruption to their connections.

Service(s) Impacted: Campus Internet Service

Workarounds: Secondary ISP should handle our Internet service needs.

Next Update:  Following completion of maintenance and confirmation from our ISP.

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., July 11, 6:00am

*** UPDATE *** Friday, Jul. 11, 6:38am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  07/11/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, July 11, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., July 11, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., July 4, 6:00am

*** UPDATE *** Fri., July 4, 6:17am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  07/04/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, July 4, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., July 4, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., June 27, 6:00am

*** UPDATE *** Fri., June 27, 6:15am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  06/27/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, June 27, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., June 27, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED All Banner Services Unavailable Sunday, June 22, 2025 from 7:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, June 22, 2025 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE The Banner maintenance has been completed.  All Banner services are once again available. **

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Sakai Unavailable for Maintenance, Fri., June 13, 6:00am

*** UPDATE *** Fri., June 13, 6:13am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  06/13/25  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, June 13, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., June 13, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., May 30, 6:00am

*** UPDATE *** May 30, 7:14am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/30/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, May 30, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., May 30, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., May 23, 6:00am

*** UPDATE *** Fri., May 23, 6:35am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/23/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, May 23, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., May 23, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

PLU Zoom Enterprise Licensing

In July of 2025, PLU will be discontinuing its Zoom enterprise licensing and will be transitioning to Google Meet as our primary videoconferencing solution. While significant price increases were a major factor in this decision, it also was an opportunity to reevaluate Meet as an alternative solution, which was already included in our existing Google Workspace for Education agreement. Our department has reviewed Google Meet and we are confident that Google’s improvements in this product over the last several years have made Google Meet into a videoconferencing platform that will address the needs of the university. We understand that moving away from Zoom will take some adjustment for everyone and the PLU User Services staff will do our best to provide guidance and assist where needed to make this transition as smooth as possible. Handouts and documents to assist with learning the features of Google Meet are available in the PLU KnowledgeBase and additional questions related to the transition can be sent to helpdesk@plu.edu.

Zoom licensing will officially expire for PLU on July 11th and all accounts will revert back to basic, unlicensed accounts, with significant time and feature restrictions. Zoom integration with Sakai will be removed prior to the start of summer classes to avoid any disruptions partway through an active course. If you would like to use Google Meet within your Sakai course, guidance is provided in the PLU KnowledgeBase.

If you have questions or concerns related to this transition, please send them to helpdesk@plu.edu or enter a request into our ticketing system at helpdesk.plu.edu.

** RESOLVED: All Banner Services will be unavailable Sunday, May 25, 2025 7:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services will be unavailable Sunday, May 25, 2025 7:00AM-11:00AM for scheduled maintenance

WHEN: Sunday, May 25, 2025 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: The scheduled maintenance scheduled for May 25, 2025 from 7:00AM-11:00AM has been completed. All Banner Services are once again available.

All Banner Services will be unavailable for scheduled maintenance.  This post will be updated as soon as our work is complete and services are once again available.

Services Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

PLU Help Desk Maintenance - Fri., May 23, 6:00am

*** UPDATE *** Friday, May 23, 6:41am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  05/23/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, May 23, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., May 23, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., May 16, 6:00am

*** UPDATE *** Fri., May 16, 6:06am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/16/25  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, May 16, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., May 16, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., May 9, 6:00am

*** UPDATE *** Fri., May 9, 6:06am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/09/25  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, May 9, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., May 9, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

***POSTPONED*** Internet Service Provider Planned Outage - Thursday, May 8th 10:00PM to Friday, May 9th 04:00AM

WHAT: PLU Internet Service Provider Maintenance

WHEN: May 8-9, 2025 Duration: Up to 3 hours between 10:00PM and 04:00AM

WHERE: Internet service in and out of campus

Current Status: Postponed

Description: One of PLU's Internet Service Providers will be performing maintenance on some of their equipment that supports one of our internet connections.  This work is scheduled between 10:00PM and 04:00AM on Thursday night into Friday morning and is expected to last up to 3 hours.

PLU has multiple ISP connections and has designed our connectivity to utilize all links whenever possible.  During this maintenance, our Internet service will automatically be switched to our secondary ISP for all traffic. However, during the transition periods users may experience disruption to their connections.

Service(s) Impacted: Campus Internet Service

Workarounds: Secondary ISP should handle our Internet service needs.

Next Update:  Following completion of maintenance and confirmation from our ISP.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., May 2, 6:00am

*** UPDATE *** Fri., May 2, 6:26am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  05/02/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, May 2, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., May 2, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Sat., Apr. 26, 6:00am

*** UPDATE *** Apr. 26, 6:08am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  04/26/25  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Saturday, April 26, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Sat., Apr. 26, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

*Cancelled* Internet Service Provider Planned Outage - Tuesday, April 29th 01:00AM - 04:00AM

WHAT: PLU Internet Service Provider Maintenance

WHEN: April 29, 2025 Duration: Up to 2 hours between 01:00AM and 04:00AM

WHERE: Internet service in and out of campus

Current Status: Cancelled

Description: One of PLU's Internet Service Providers will be performing maintenance on some of their equipment that supports one of our internet connections.  This work is scheduled between 01:00AM and 04:00AM on Tuesday morning and is expected to last up to 2 hours.

PLU has multiple ISP connections and has designed our connectivity to utilize all links whenever possible.  During this maintenance, our Internet service will automatically be switched to our secondary ISP for all traffic. However, during the transition periods users may experience disruption to their connections.

Service(s) Impacted: Campus Internet Service

Workarounds: Secondary ISP should handle our Internet service needs.

Next Update:  Following completion of maintenance and confirmation from our ISP.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Apr. 25, 6:00am

*** UPDATE *** Apr. 25, 6:42am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  04/25/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 25, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Apr. 25, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED All Banner Services Unavailable Sunday, April 27, 2025 from 7:00AM-Noon for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: 04/27/2025 from 7:00AM-Noon 

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE:  The Banner maintenance has been completed.  All Banner services are once again available. ** All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Apr. 18, 6:00am

*** UPDATE *** Fri., Apr. 18, 6:09am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  04/18/25  Duration: 6:00am - 7:00am (US Pacific Time)

Description: On Friday, April 18, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Apr. 18, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Thu., Apr. 17, 6:00am

*** UPDATE *** Thu., Apr. 17, 6:22am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  04/17/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Thursday, April 17, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Thu., Apr. 17, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 11, 6:00am

*** UPDATE *** Friday, Apr. 11, 6:46am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  04/11/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 11, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 11, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Apr. 11, 6:00am

*** UPDATE *** Fri., Apr. 11, 6:24am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  04/11/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, April 11, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Apr. 11, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 4, 6:00am

*** UPDATE *** Friday, Apr. 4, 6:54am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  04/04/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 4, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 4, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Mar. 28, 6:00am

*** UPDATE *** Mar. 28, 7:03am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/28/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, March 28, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 28, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

*COMPLETE* Campus Telephone System Upgrade Planned for Friday, March 21st - 4:00am start

WHAT: PLU Telephone Service Planned Upgrade

WHEN: 03/21/2021  Duration: Beginning 4:00am estimated completion by 8:00am

WHERE: Telephone Service on campus and to/from campus

Current Status: Scheduled

Description:

Upgrade work and testing was 100% complete by approximately 8:00am.  No further work is expected to be necessary.  If any issues with telephone services are identified please report them to the I&TS Helpdesk at 253-535-7525 or helpdesk@plu.edu

*Original Post*

Information & Technology Services will be working with our telephone system (PBX) support vendor to complete an upgrade process on the campus telephone system.  This work will require a series of disruptions impacting the ability for calls to and from campus landline telephones.  The entire work period could last 2-3 hours, but the work will affect different campus telephone lines for varying lengths from just a few minutes to as long as the entire work period.  

Service(s) Impacted: Campus Telephone Service

Workarounds: Cell phones for phone calls.

Next Update: Upon completion of upgrade.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Mar. 21, 6:00am

*** UPDATE *** Mar. 21, 6:21am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/21/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, March 21, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 21, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, March 23, 2025 from 5:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting.

WHEN: Sunday, March 23, 2025 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: The Banner maintenance scheduled for Sunday, March 23, 2025 from 5:00AM-11:00AM has been completed. All Banner services are once again available.
All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Services Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

*COMPLETE* Brief Urgent Internet Service Outage -- Thursday, March 13, 2025 11:00PM-11:30PM

WHAT: Urgent, short-notice, maintenance may cause brief Internet service outage

WHEN: 3/13/2025 Duration: 11:00PM and lasting approximately 10-20 minutes.

WHERE: PLU Main Campus

Current Status: Completed

Description: 

*Update*

This work was delayed by one day due to scheduling issues.

*Original Post*

I&TS will be performing emergency maintenance on our campus firewalls.  During this period a brief Internet service disruption may result in loss of Internet access from the campus network and loss of connectivity to campus from off-campus locations.

Service(s) Impacted: Sakai, Banner, Gmail, Google Workspace, Campus Calendar, Campus Network, ePass, Library

Estimated Time to Resolution or Next Update: Upon completion of emergency maintenance.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Mar. 14, 6:00am

*** UPDATE *** Mar. 14, 6:13am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/14/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, March 14, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 14, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Feb. 28, 6:00am

*** UPDATE *** Friday, Feb. 28, 7:02am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  02/28/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, February 28, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Feb. 28, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Feb. 28, 6:00am

*** UPDATE *** Fri., Feb. 28, 6:25am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  02/28/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, February 28, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Feb. 28, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED All Banner Services Unavailable Sunday, February 23, 2025 from 7:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, February 23, 2025 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE: The Banner maintenance has been completed. All Banner services are once again available. **

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Sakai Unavailable for Maintenance, Fri., Feb. 21, 6:00am

*** UPDATE *** Feb. 21, 6:37am PT - Sakai is back online. The planned maintenance is complete:  

WHAT:  Sakai Unavailable for Maintenance

WHEN:  02/21/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, February 21, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Feb. 21, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Feb. 7, 6:00am

*** UPDATE *** Feb. 7, 7:02am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  02/07/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, February 7, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Feb. 7, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED Some Banner Services Unavailable Sunday, January 26, 2025 from 7:00AM-11:00AM for scheduled maintenance

WHAT: Some Banner Services including: job submission in Administrative Pages, ability to run CAPP reports in Self Service, and eTranscript processing will be unavailable. Administrative Reporting will not be affected.

WHEN: Sunday, January 26, 2025, from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE: The Banner maintenance has been completed. All Banner services are once again available. **

Some Banner Services including: job submission in Administrative Pages, ability to run CAPP reports in Self Service, and eTranscript processing will be unavailable. Administrative Reporting will not be affected. This post will be updated as soon as our work is complete and services are fully restored.

Service(s) Impacted: Banner Job Submission in Administrative Pages, small part of Banner Self Service (CAPP reports), eTranscript processing

Workarounds: None

Sakai Unavailable for Maintenance, Fri., Jan. 24, 6:00am

*** UPDATE *** Fri., Jan. 24, 6:22am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  01/24/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:   On Friday, January 24, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Jan. 24, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Service - Scheduled Maintenance - Sat., Jan. 18

WHAT:  Sakai Turnitin Service - Scheduled Maintenance

WHEN:  01/18/25  Duration:  8:00am-12:00pm (US Pacific)

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, January 18, 2025 from 6:00am to 2:00pm, US Pacific Time. For updates on this scheduled maintenance, please refer to Turnitin's status page.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Jan. 10, 6:00am

*** UPDATE *** Friday, Jan. 10, 6:42am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  01/10/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, January 10, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Jan. 10, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Jan. 10, 6:00am

*** UPDATE *** Fri., Jan. 10, 6:25am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  01/10/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, January 10, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Jan. 10, 7:00am

Check https://www.plu.edu/status/ for periodic updates.